Todd Thomas Home Customer Testimonials
If you remember, we spoke by phone just before we signed our contract about our many issues with the contract language. You explained the way you guys do business in spite of that really one-sided language and how your reputation in the community is your most valuable asset.
We are probably a little more than halfway through our project, and I feel compelled to let you know how much we have appreciated being assigned Alfredo, Greg and the few times we have had contact with John.
As you know, this is a stressful time for the homeowner who never knows quite what to expect. These guys are part contractor, part psychologist, part big brother and always respectful, smart, attentive and available.
It must be difficult to have your personal name on everything and yet hire people whose names are different. You should know that from where we stand on this side of things, these three specifically might as well also have been named “Todd Thomas” at birth, as they represent your brand as if it were their own. They have proven this at every touch point to date.
We look forward to the successful completion of our project and wanted to recognize those who are making it possible.
Todd Thomas Home Improvements just completed a gut job remodel of our entire beach condo and we couldn’t be happier! Completely new kitchen, bathrooms, all flooring, baseboards, crown molding, doors, windows, paint, everything. I was out of state during the project; however John Deck, the Project Manager, keep me informed several times every week with phone calls and texting me pictures. From our initial meeting with Todd to go over the bid to the completion of the job, everything was extremely professional and the project was completed on time. We made several change orders during the project and it was never a problem. Todd’s team made useful suggestions along the way and handled everything perfectly. Every aspect of the job shows incredible attention to detail. We previously did a complete remodel of another condo using a different local contractor and it was one of the worst and most frustrating experiences of my life. With contractors you get what you pay for and I would definitely, without hesitation hire Todd Thomas for any future work. Our thanks go out to Todd and his entire team! I would highly recommend Todd Thomas Home Improvements for any construction needs you may have!
After many bad to horrible experiences having work done on my beach townhouse, I had great luck with the people at Todd Thomas.
The were very accommodating with my schedule, showed up on time everyday and were reasonable with changing things as the project progressed.
It’s worth the wait, if need be, to have someone to do a great finished job for a fair price.
I will certainly use them again for future projects.
So happy with the results.
I am extremely pleased with TTHIM and CWW kitchens. John was fantastic he kept me in the loop so I always knew who would arrive and what would be accomplished. Excellent result . At one point I was in an adjoining room but could hear workers talking. I actually heard one guy ask the other if it was a Todd Thomas job. When the other guy said yes, the first guy replied ” Damn, that means we have to clean up after ourselves”. At the end of every day they did leave the home neat. Lester from CWW did a great job. He really took his time and made sure that the job was done right. I highly recommend TTHI.
Todd and his crew did an excellent job with my interior home renovations. In the end, every surface (walls, floors, doors, even the ceilings) had an upgrade. Todd was patient and very accommodating with my schedule and desire to continue living in the home during renovations, agreeing to split the work into two phases. His crew were generally very tidy which meant I could come home and not have to deal with a full construction mess. Todd was also keen to see that everything met with my satisfaction. The real pleasure is to come home, enjoy, and relax in new surroundings.
Let me start by saying we originally got a quote from TTHI Inc. in August 2017 to remodel a guest bath in our home. We were retiring and moving into the house on 10/1/17. Our intention was to sign the contract with them when we moved in. Then Irma hit in September. Our neighbors pool screen was torn off and landed on our roof during a confirmed tornado. It punctured our roof over the master bath and the lanai. Water intrusion took down the ceiling in both areas and soaked the master bedroom carpet. Still being in Maryland at the time, I called and asked if they could do the repairs ASAP and I would come down and meet with them and sign the contract for the remodel that we knew wasn’t going to start until the end of November. They told me they typically don’t do emergency work but agreed to do this for us. We met when I flew in to meet the insurance adjuster for our claim. They gave me a quote and agreed to be here the week we moved in to start the repairs. They had a demo crew in to remove any leftover drywall and insulation and take up the remaining carpet. They were back the next day to install the insulation, followed by new drywall, texturing, painting, and carpet installation. Everything came out perfect. You would never know there was any damage. Next up was the bathroom. Part of that project was to remove a window and cut out the block to install a new hurricane proof door. Our pool project had started and we wanted to have the door installed before the sidewalk to the door was put in so it would be lined up perfectly with the door. I asked if they could possibly install the door ahead of the rest of the project. No problem. They had it done well in advance of the sidewalk going in and you would never know it wasn’t part of the original house The remainder of the project started sooner than anticipated. We were actually going on vacation the week it started. We set them up with keys and they started while we were gone. This project included the door, new floor tile, removal of bathtub and installation of a walk in shower with all new tile, bath fixtures, corner seat and frameless glass door. The work was completed last week and it looks amazing. We are completely satisfied with this project. Todd’s crew were extremely professional. They did excellent work and left all interior and exterior work areas completely cleaned up at the end of each day. (This in stark contrast to the pool builder’s employees who left a mess every day!) Todd was also on site himself numerous times during the project. I would also like to commend Todd’s staff, project administrator Patty and Estimator Jeremy. They were both a pleasure to work with. I highly recommend TTHI Inc. for any home improvement projects you may have. We will definitely use them for any future projects we do.
- Prompt, accurate, and detailed proposals
- Outstanding communication and attention to detail
- Next-level workmanship and customer service
- Strongly encourage client involvement
- We’ll keep working until you’re completely satisfied
- 2-year warranty, double the industry standard